Effective Date: April 28, 2025

Welcome to ZENTYFY LLC! By accessing or using our website (“Site”), services, and products, you agree to abide by the following Terms of Service (“Terms”). If you do not agree, please refrain from using our Site or services.

1. Services Provided

ZENTYFY LLC provides a lead engagement and automation platform to help service-based businesses convert more leads through automated follow-ups, appointment booking, and communication tools. Our services include missed call text-backs, SMS/email automation, form integration, pipeline tracking, and Zoom-enabled scheduling.

2. Eligibility

To use our services, you must be at least 18 years old and legally capable of entering into contracts. By using our services, you confirm that you meet these requirements.

3. No Guarantee of Results

While we aim to improve lead management and conversion rates through automation, we do not guarantee specific results. Outcomes may vary depending on user implementation, industry, customer response, and external factors.

4. User Responsibilities

By using our services, you agree to:

Provide accurate and up-to-date information when requested.

Use the tools and features as intended and in compliance with applicable laws.

Refrain from using the platform to send spam or unauthorized marketing messages.

Maintain the confidentiality of login credentials and notify us of any unauthorized access.

5. Payment & Refund Policy

Some Zentyfy services require payment.

Pricing details are provided during onboarding or purchase.

Refunds are evaluated on a case-by-case basis and are governed by the terms outlined in your specific service agreement.

6. Privacy & Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.

7. Intellectual Property

All content on this Site—including text, graphics, logos, videos, and software—is the property of ZENTYFY LLC and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without written permission from us.

8. Limitation of Liability

ZENTYFY LLC is not liable for indirect, incidental, or consequential damages arising from your use of our services, website, or any inability to access features due to technical or external causes.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their content, practices, or privacy policies. We encourage you to review their terms and conditions before using those sites.

10. Service Termination

We reserve the right to suspend or terminate your access to Zentyfy services at any time, with or without notice, for violating these Terms or for conduct that we believe may harm our reputation, users, or platform.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.

12. Updates to Terms

We may update these Terms periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services after updates indicates your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns, please contact us:

ZENTYFY LLC

📍 4812 Concordia Dr, El Dorado Hills, CA 95762

📞 (916) 220-7413

📧 [email protected]

14. SMS Compliance

Consent to Receive SMS Messages: By providing your phone number to ZENTYFY LLC, you expressly consent to receive SMS or text messages from us, including service updates, appointment reminders, and promotional communications.

Message Frequency: The frequency of SMS messages may vary depending on your activity and use of our services.

Opt-Out Instructions: You may opt out of receiving SMS messages by replying “STOP” to any message. Upon receiving “STOP,” we will confirm your removal from our SMS list.

For Help: Reply “HELP” to any SMS message or contact us at the phone number or email listed above.

Carrier Charges: Standard message and data rates may apply. You are responsible for any fees from your mobile carrier.

Your Mobile Number: By submitting your number, you confirm you are the subscriber or authorized user of the phone number provided.

Changes to SMS Terms: We may update SMS-related terms at any time. Continued use of your number for communication after updates constitutes consent to the revised terms.