Effective Date: April 28, 2025

ZENTYFY LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://contact.zentyfy.com/) or use our services — including interactions through demo bookings, website forms, and other lead capture tools.

We want to be clear:

We do not sell or share your personal information with third parties for their own direct marketing purposes.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and any details you provide when booking a demo, contacting us, or using our services.

Business Interaction Data: Information submitted through forms, lead inquiries, demo requests, or support questions.

Automatically Collected Data: IP address, browser type, device information, and activity on our site via cookies or analytics tools.

Platform & Campaign Interaction Data: Details about how you engage with our marketing or automation campaigns (e.g., email/SMS opens, responses, link clicks).

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our automated lead engagement and appointment booking services

Respond to inquiries and provide customer support

Send service updates, demo reminders, and optional marketing communications (you can opt out at any time)Monitor the performance of our platform and campaigns

Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your information.

We only share data under the following conditions:

With Trusted Service Providers: Vendors who help us deliver services (e.g., email/SMS platforms, calendar booking systems, analytics, advertising) under strict confidentiality agreements.

For Legal Compliance: If required to meet legal obligations or respond to lawful requests.

In a Business Transfer: In the event of a merger or acquisition, your data may be part of the transferred assets, subject to applicable law.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Analyze how users interact with our website

Improve site performance and personalize your experience

Track marketing and demo booking conversions

You may adjust your browser settings to limit or disable cookies, though this may affect some features.

5. Data Security

We implement industry-standard security protocols to protect your personal data. However, no method of transmission or storage is 100% secure. Please take appropriate precautions when submitting sensitive information online.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data

Opt out of marketing emails and text messages

Restrict or object to certain types of data processing

Withdraw consent to processing where applicable

File a complaint with a relevant data protection authority

EU/EEA Users: You have rights under the GDPR.

California Residents: You have rights under the CCPA/CPRA.

To exercise your rights, please contact us at: [email protected]

7. Third-Party Links

Our website may link to third-party services (e.g., Zoom for demo calls). We are not responsible for the privacy practices of those sites. Please review their privacy policies independently.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date. Continued use of our website or services after changes means you accept the updated terms.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

📍ZENTYFY LLC

4812 Concordia Dr, El Dorado Hills, CA 95762

📞 (916) 220-7413

📧[email protected]